VitalFrog: GDPR, CCPA and cookie law compliant website performance monitoring

When adding VitalFrog to your site to monitor your website performance, you decide to trust us with tracking your visitors. To keep up with a high data privacy standard, we do this without collecting any personal data or personally identifiable information (PII) and we are not using cookies. You can get the performance insights you need while respecting the privacy of your website visitors.

Here’s a closer look at our data policy, the information that we do collect, what we use it for and steps we’ve taken to comply with the cookie law and the privacy regulations such as the GDPR, CCPA and PECR.

First thing first: What we collect and what we use it for

We do not track people across their devices and across websites and apps that they visit.

The goal of VitalFrog is to monitor the field performance of your website, it is not to track individual visitors. We don’t use cookies, we don’t generate any persistent identifiers, and we don’t collect or store any personal or identifiable data. All the data is aggregated data only, and it has no personal information.

By using VitalFrog, all the performance measurement is carried out absolutely anonymously. All the metrics we do collect fit on one single page. Here is the complete list of what we collect and store about your website visitors:

Data point Example Comment
Page URL https://yoursite.com/pricing We track the page URL. We use this to cluster your performance data based on the page
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:96.0) Gecko/20100101 Firefox/96.0 We use the user agent to allow you to find out if you have certain problems only in a single browser and operating system combination.
Language German With the language we allow you to get further insights into what cohort of users might have problems with your site
Screensize 1080x720 We use the screensize as second indicator for differentiating mobile from desktop users
Performance context This is the main performance data we gather from your vistors. It contains the core web vitals and additional timing information. All of this data is anonymous
Country, region, city United Kingdom, England, London We look up the visitor’s location using their IP address. We do not track anything more granular than the city level and the IP address of the visitor is discarded. We never store IP addresses in our database or logs.

Data ownership of your website performance data

When you use our service to measure your website performance, VitalFrog will collect information about your visitors. You entrust us with your site data, and we take that trust to heart. The privacy of your site data — and it is your data, not ours! — is a big deal to us.

By using VitalFrog, you keep 100% ownership of your website data. You remain completely in control of your site data, and you fully own all of your data too.

You own all right, title, and interest to your website data. We obtain no rights from you to your website data. We will never sell or share your site data to any third-parties.

  • Your website data is not shared with advertising companies or any other companies in general.
  • Your website data is not sent to any third-parties at all.
  • Your website data is not mined and harvested for personal and behavioral trends.
  • Your website data is not monetized.

You can choose to delete your account and delete your site stats at any time.

All your stats will be permanently deleted immediately when you delete your VitalFrog upon request. We cannot recover this information once it has been permanently deleted.

GDPR, CCPA and PECR compliant website performance monitoring

By using VitalFrog, you don’t need to have any GDPR, CCPA or PECR prompts, and you don’t need a complex privacy policy about your use of analytics and cookies. With VitalFrog, you are not tracking any personal data after all. Your visitors can enjoy your site without any annoyances and distractions.

Last changed: 15, February 2022